Easy Read

Easy Read guide

This page uses short sentences. One idea on each line.

Who we are

  • We are called HelpMate Australia.
  • We are a registered NDIS provider.
  • We help people with disability.

What we can help with

  • We can drive you where you need to go.
  • We can help at home, like cleaning and cooking.
  • We can help you join things in your community.
  • We can help you live in your own home.
  • We can help you wash, dress and get ready.
  • Our nurses can visit you at home.

Where we work

  • We work in Melbourne and nearby suburbs.
  • We also help people who live far from a city.

How to ask for help

  • You can fill in the form on our contact page.
  • You can ask a family member to help you.
  • A support coordinator can also contact us for you.
  • We answer within one working day.

If you are not happy

  • You can tell us if something is wrong.
  • You will still get your supports.
  • You can also tell the NDIS Commission.
Ask us for help