What we do

Services

Every individual deserves support and care tailored to their unique needs. Our range of services encompasses everything from personal assistance to specialized accommodation, ensuring that every aspect of daily life is addressed with compassion and expertise. Whether it’s assisting with personal activities, providing healthcare services, supporting daily living tasks, facilitating skill development, fostering community engagement, or offering specialized accommodation, we’re here to empower you to lead a fulfilling life.

  • A Melbourne street with a tram and pedestrians on a tree-lined boulevard

    Transport

    We help facilitate mobility as needed. We understand our clients’ need to stay connected within their communities, and we provide comfortable transportation to get them anywhere they need to be and back.

    More about Transport
  • A support worker washing dishes at a kitchen sink in a participant's home

    Household Tasks

    We help with general household services, including cleaning, home and yard maintenance, laundry, meal preparation, and delivery.

    More about Household Tasks
  • A young man using a wheelchair passing a basketball to a friend on an outdoor court

    Community Participation

    We provide active and expert support to clients partaking in community, social, and civic activities. This service includes helping clients develop the ability to partake in these activities and providing active support during these activities. We help our clients enjoy the outdoors, exercise, and connect with their community.

    More about Community Participation
  • Two housemates and a support worker sharing a drink at a kitchen table

    Supported Independent Living

    We provide tailored assistance with supervising daily-life tasks in a shared living environment. This arrangement can either be temporary or ongoing, with a focus on developing the skills of each individual to live as Independently as possible. This service includes short-term accommodation and assistance.

    More about Supported Independent Living
  • A support worker helping a woman using a wheelchair with her morning routine

    Daily Personal Activities

    We provide personalized assistance and supervise daily life tasks to empower clients to live as Independently as possible. These individual supports can be provided in a range of choice environments.

    More about Daily Personal Activities
  • Two women talking together over coffee on an outdoor bench

    Specialist Support Coordination

    We provide skilled and experienced practitioners such as occupational therapists, psychologists, and social workers to help you identify, meet, and manage the right service providers for your needs.

    More about Specialist Support Coordination
  • A nurse taking a man's blood pressure during a home visit

    Community Nursing Care

    Our team of dedicated nurses provides home and community nursing services to individuals with disabilities, ensuring each participant’s unique needs are met in the comfort of their homes.

    More about Community Nursing Care
  • A bright, open-plan living room in an accessible apartment

    Specialist Disability Accommodation

    We have a supply of homes that have been holistically planned and customized to fulfill our clients’ physical, intellectual, and social needs.

    More about Specialist Disability Accommodation
  • Two people in conversation on a bench outdoors

    Positive Behavior Support

    Our team of experts will assist participants in reducing inappropriate or undesirable behavior by creating interventions that enhance and strengthen appropriate behaviors.

    More about Positive Behavior Support
  • A registered nurse checking on a client during a scheduled home visit

    High-Intensity Daily Personal Activities

    HelpMate Australia has extensive experience in dealing with participants with a wide range of complex conditions, including stoma care, ventilation management, pressure management, urinary catheter management, tracheostomy care, complex bowel care, and nasogastric feeding and management.

    More about High-Intensity Daily Personal Activities